We will refund your online purchase if you:
Return new books or gifts (Totes, puzzles, journals) in their original condition.
Include your packing slip or invoice.
Return within 30 days of the shipment date listed on your packing slip.
Please ship returns, by traceable means, with the original packing slip or invoice, to:
Toy Surge Books
PO Box 41
Newport, NH 03773
Original shipment charges are not refundable. You are responsible for all costs associated with return shipment.
Returns made to ToySurgeBooks.com will be refunded in the form of the original payment method.
We can not issue refunds for items returned to us more than 30 days after shipment date.
We are unable to exchange items except where a product is a defect.
The return procedure above applies only to those items purchased from the Toy Surge Books website. It does not apply to books bought at another bookseller, online, or retail store like Amazon or eBay.
We cannot be responsible for packages lost during return. Therefore, we highly recommend that your return be sent as an insured package.
The credit for your return will be applied to the credit card used to make the purchase. It may take up to two credit card billing cycles for the credit to appear on your statement.
Due to the digital nature of the product, we cannot accept eBook returns.